We are Programmed to Receive.

Below is an email I wrote this morning to someone either from the Planet Fitness call centre, or possibly an equally incapable debt-collection agency that they retain. It was hard to tell. Being a mild-mannered kinda guy, I am seldom provoked to sardonicism when dealing with people remotely, but these guys are trying my patience. Lest it is not obvious, the moral is not to join this gym - you can check in any time you like, but you can never leave.

>>

Hi

Following our telephone conversation last Friday, attached is a letter to Michelle at the Planet Fitness Call Centre from 2004. It further contains attached all the correspondence preceeding that surrounding the cancelation of my contract two years ago. Please note that there are six emails attached to the above; if you have a problem accessing them, say, and I'll re-send them all individually.

Be aware that I also made about 20 telephone calls over about 6 months in 2004 in an ongoing effort to sort this out, and was generally met with a level of ignorance and evasion unparalleled in my experience of the service industry. That Planet Fitness is now of the opinion that I am R450 in arrears is apt testament to the extent of their incompetence. If you read the attached, everything should be clear. I suspect that they are still regarding my contract as having been cancelled three months later than it was.

If Planet Fitness still wants to pursue this, the Managing Director can start by apologising to me personally for his company wasting so much of my time. Failing that, I trust the attached is sufficient for you to close this once and for all.

Faithfully

...